Online

• You may view, manage and pay your rates online via our Customer Portal.

Direct Debit

• Council can arrange to direct debit your savings or cheque account on the payment due dates or through periodical payments. Further information can be found by viewing Council's Direct Debit Application Form.

Australia Post

• Present your rates and charges notice intact at any Australia Post outlet for payment by cash, cheque or EFTPOS. Credit cards are not accepted at an Australia Post outlet.

POST Billpay

• Visit Post Billpay's website to pay your rates online by clicking here.
• Wollondilly Shire Council's Post Billpay code is 2190.
• You will prompted to complete the online form.

Phone

• Call 13 18 16 to pay your rates by credit card.
• You will need your reference details located in the Post Billpay box on your rates and charges notice.

BPay

• Wollondilly Shire Council's biller code is 4283.
• Contact your financial institution to make payment from your bank account.
• Payment can be made through either phone or internet banking.
• You will need your reference number located in the BPay box on your rates and charges notice.
• Further information regarding Bpay is available by clicking here.

Mail

• Make your cheque or money order payable to Wollondilly Shire Council.
• Mail it with the detachable section of your rate notice to: Wollondilly Shire Council, PO Box 21, Picton, NSW, 2571.

In Person

• Payment can be made at Council's administration building at 62-64 Menangle Street, Picton between 8.30am and 5.00pm, Monday to Friday (excluding public holidays).
• Payment methods include cash, cheque, EFTPOS and credit card.

Centrepay

• Visit www.humanservices.gov.au/centrepay for information and to set up deductions from your Centrelink payments.
• Council's Centrelink reference number is 555-052-360V.

Council must receive your payment in full by the 31st of August each year to avoid incurring daily interest charges.  You may pay by instalments.

If you choose to pay your rates in four instalments, a reminder notice will be sent to you one month prior to the instalment due date.

Rate instalment due dates are:

• 31 August
• 30 November
• 28 February
• 31 May

Failure to pay your rate instalments by their due dates will result in an interest charge.

Interest on overdue rates for the 2024/2025 financial year is 10.5%.

Ratepayers who, due to hardship, are not in a position to settle their rate account in full or by four instalments can make alternative arrangements to pay by agreement with Council.

Arrangements to pay can be made by contacting Council’s Revenue Team on 4677 8282, by completing the request for rate relief form or submitted via Council’s Customer Portal. To do so, you must have a portal account: Register for Customer Portal Account.

For further information, please see Council's Debt Recovery and Hardship policies or contact Council.