Our Customer Portal is the place where you can conduct your online business with Council. As we increase our options for online service more functions will become available through the portal.

• Head to our Customer Portal.
• Select a category for your issue. Do this by searching or browsing the menu items. Once you’ve selected a category you will be prompted to log in. 
• For most categories you will be able to continue as a guest.
• To access all categories and see updates on the progress of you request you will need to log in.
• Once you’ve logged in or continued as a guest, you will be asked to select a location.  You can do this by clicking on the map, or by typing in the address field. 
• You will be asked for a brief description along with some other information.  
• Submit and you’re done!

You must create an account to submit a driveway application, manage your rates and book a facility.

It is highly recommended to create an account for reporting an issue also to ensure you receive progress updates and review former requests.