If you are currently suffering financial hardship and need to make application for rate relief, please complete a Request for Rate Relief Application Form or make an arrangement through our Customer Portal. To do so you must have a Customer Portal account with your property linked. 

Council's debt recovery and hardship policies can be viewed below.

If you have any questions, please contact Council's Revenue Section on (02) 4677 8282 or email Council.

 

Downloads

The Debt Recovery Policy and the Hardship Policy can be located on the Policy/Protocol Register.