Wollondilly Shire Council’s latest independently run Employee Engagement Survey has revealed a continued high level of engagement and commitment to the Wollondilly community across all divisions of Council.

The November 2022 survey was carried out by the independent provider who has run the survey in 2019, 2020 and 2021. The results reported to this week’s Council meeting show a culture of increasing trust, job satisfaction and advocacy within the organisation.

CEO Ben Taylor said, “We’re striving for excellence. To be the best Council we can possibly be for our community and Shire.”

“It is great to see that Wollondilly remains in the top 10% of benchmark Councils, even though we have had significant change through the implementation of a new Organisational Framework and the challenges of multiple natural disasters over the past few years.”

“I’m extremely pleased to see we are one of the top Councils in the country and continue to be grateful every day for the wonderful people here who proudly serve the Wollondilly community.”

Mayor Matt Gould said, “I would like to commend the CEO on his extraordinary efforts at building such a healthy, positive culture at Council. Since day one, Ben Taylor has demonstrated the highest levels of integrity and care for people, which to this day has never wavered.”

“Council recognises that increased staff engagement translates directly to increased performance and improved service delivery and quality, which is why we set staff engagement as a key performance measure for our CEO.”

“These results demonstrate an ongoing high level of employee engagement across all divisions of the organisation.”

“Thank you to all our staff on behalf of Council for everything you do for our community.”

The key highlights from the November 2022 report are:

• Wollondilly Shire Council remains in the top 10% for Councils benchmarked for employee engagement.
  
• The engagement rate remains at a stable 71%, with consistent high levels of engagement across all directorates.
  
• Overall trust, job satisfaction, advocacy and seeing a fulfilling future with Wollondilly Shire Council has steadily increased.
  
• Key feedback themes include the need for more staff and resources, better communication and collaboration and improved systems and processes.

Mr Taylor added, “Employee engagement is an important contributor to a high performing workplace. When employees are engaged they demonstrate motivation, productivity and pride in the organisation.”

“Employee engagement is a key factor in a high performing organisation. When employees are engaged they demonstrate motivation and pride in what they do and ultimately high productivity, which is a direct benefit for the community.”

 “We will continue to invest in our people and are listening closely to their feedback, with action-planning happening right now so we can support their efforts and improve even further.”