More than half of Wollondilly’s population lives in rural and rural-residential areas, where Sydney Water’s sewer system is unavailable. As such, there are over 8000 on-site sewage management systems installed in the Shire.
Most of these systems are septic tanks and aerated wastewater treatment systems (AWTS). Other types of systems include pump-outs, mounds, reed beds, sand filters, biological filtration systems and wet composting units.
The correct operation of sewage management systems is essential for long term environment and health performance standards in the Shire. Managing these systems requires the cooperation and involvement of both the Council and property owners to prevent the degradation of the soil and vegetation and the contamination of water.
As a community, we need to ensure that our rivers, streams and groundwater are not polluted by poorly maintained on-site sewage management systems. We rely on our rivers for Sydney’s water supply, as well as for recreation, farming and food supplies.
Operating a sewage management system is a prescribed activity under Section 68 of the Local Government Act 1993. This means that an approval to operate your on-site sewage management system must be obtained from Council. The approval requires households to meet environment and health performance standards when operating their systems and allows Council to monitor the systems in the Shire to ensure these standards are met.
The approval fee contributes to monitoring and assurance of water quality, better control of effluent disposal, supervision of service agents, education programs and practical support to assist land owners. Note that residents in sewered areas also pay for this monitoring to ensure environmental standards are met through sewerage levy charges paid to Sydney Water.
Operating an on-site sewage management system without an Approval to Operate is an offence and may result in Council issuing a penalty infringement notice. Continued non-compliance will result in court action.
Council has an On-site Sewage Management System and Greywater Re-use Policy which outlines how systems should be installed, operated and maintained correctly to meet all appropriate performance objectives and legislative requirements.
It is a requirement of the NSW Health Accreditation and the approval to operate that all AWTS be serviced quarterly by a suitably qualified service technician. The service agent is required to submit a service report to the council immediately after each service.
The Council, in partnership with Water NSW, has developed the “on-trac” electronic wastewater service platform. In accordance with the Council’s Grey Water and Onsite Sewage Management Policy, copies of service reports are to be lodged with the council through the on-trac platform within seven (7) days of the service being completed.
The on-trac solution allows Service Agents and their technicians to report on servicing of on-site sewage management systems via a centralised platform and integrated app. Alternatively, technicians with existing electronic inspection databases can upload service report data via the CSV or API integration features.
For information about the platform, please refer to this video: https://youtu.be/YLcwx7lzkCA.
To register as a service provider, please click here.
Fill in our online form to Request for Copy of Approval to Operate Sewage Management System License.
Download our on-site sewage management frequently asked questions (693 KB) for further details.
On-Site Sewage Management System and Greywater Re-Use Policy
Onsite Sewage Management Strategy (192KB) (192 KB)
Link to NSW Health Website - Accreditation of sewage management facilities
Fact Sheet - Destruction of Septic guidelines (NSW Health)
Fact Sheet - Knowing your Pump Out System (150 KB)
Fact Sheet - Knowing your Septic Tank System (176 KB)
Fact Sheet - Knowing your Aerated Wastewater Treatment System (AWTS) (263 KB)
Fact Sheet - Do you suspect water pollution? (405 KB)
Fact Sheet - On Site Wastewater Assessment Report Requirements (784KB) (784 KB)
Caring for your Septic Tank system (householder information brochure) (920KB) (916 KB)
Designing and Installing On Site Wastewater Systems - WaterNSW (6MB) (6.4 MB)
Developments In The Sydney Drinking Water Catchment - WaterNSW Requirements (link)
Water Pollution Prevention - Fact Sheet (746 KB)
Electronic Wastewater Service Report Lodgement - Fact Sheet (297 KB)
AWTS Guide – Management of Aerated Wastewater Treatment Systems in Wollondilly Shire (1.4 MB)
DV-aware Workshops
Mayors Giving Tree 2024
Section 355 Management Committee Meeting - Thirlmere
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