Thanks For Your Feedback

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Tell Us About Your Experience

Thank you for your recent visit to our Animal Shelter. We value your opinion and would love to hear your feedback to ensure we’re meeting community needs. If you could take a minute to answer a few short questions about your experience, it would be greatly appreciated. Thank you!

How did you hear about our Animal Shelter?

Council's website

Council's Facebook page

From a shared Facebook post

Word of mouth

Contacted by Council staff

Other

What was the nature of your visit to the Animal Shelter today?

🐾 Animal pick-up / collection

🏡 Animal adoption

🐶 A visiting rescue agency

📦 Animal surrender

Other

How easy was it to access the Animal Shelter today and complete your visit? (Rating scale: 1 = Not Very Easy, 5 = Very Easy)

On a scale of 1-5, how would you rate the quality and timeliness of information provided to you regarding your enquiry/visit? (Rating scale: 1 = Very Poor, 5 = Excellent)

On a scale of 1-5, how would you rate our Animal Officers’ efforts in being responsive and approachable in meeting your needs? (Rating scale: 1 = Not Responsive, 5 = Very Responsive)

On a scale of 1-5, how would you rate our efficiency in providing our services today? (eg. the adoption process, animal pick up/collection process) (Rating scale: 1 = Not Efficient, 5 = Very Efficient)

On a scale of 1-10, how likely are you to recommend Wollondilly Council’s Animal Shelter to friends, family or community members? (Rating scale: 10 = Highly Recommend)